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Terms and Conditions

For the Johnston Press Offer Terms and conditions please click here

Tesco offer details: 

Use code 'TESCO' to get 3 months free access to the NOW Music app, this offer will run between 23/11/2018 - midnight on 31/12/2018. This offer is only eligible to new users of the NOW Music App and cannot be exchanged for any monetary value. After your 3 month extended trial you will be rolled into a subscription charged at £4.99 per calendar month, you can cancel at anytime during your trial period to avoid being charged.

Black Friday / Cyber Monday offer details: 

Use code 'NOWFriday' or 'CYBERMONDAY' to get 6 months access to the NOW Music app for £12.99. This offer will run between 23/11/2018 - midnight on 26/11/2018. This offer is only eligible to new users of the NOW Music App or those that have previously had a trial or subscribed and cannot be exchanged for any monetary value. After your 6 month period you will be rolled into a subscription charged at £4.99 per calendar month, you can cancel at anytime during your trial period to avoid being charged.

1.  Introduction

This document ("Agreement") constitutes a legally binding agreement and it comprises the terms that govern the end user‘s ("the End User") use of the [NOW Music+] ("Now Plus"). Now Plus is provided by Now That’s What I Call Music LLP ("the Provider").

Now Plus is a subscription service, which the End User must pay to access via a monthly or annual subscription. Now Plus is available through a mobile device software application. For a more detailed description of the functions contained in the available versions of Now Plus, please visit the webpage located at www.nowmusicplus.co.uk [NOW Music+]("Now Plus Website").

Playlists, songs, parts of songs, images, texts and similar material provided through Now Plus shall be referred to herein as "Content" in this Agreement.

2.  Terms for accessing Now Plus

The End User is required to have read and accepted the terms of this Agreement before the End User may access and use Now Plus. In order to use certain functions connected to Now Plus the End User is required to have an operating internet connection. The costs of the internet connection and / or mobile connectivity (including all data charges) shall be solely borne by the End User.

3.  Formation of contract

By clicking the "Sign-up" button when creating a Now Plus account the End User confirms that:

1.     the End User is at least 18 years old, or that the End User has received the permission of its parent or fiduciary to enter into the Agreement;

2.     all contact details as well as other information registered by the End User are true, accurate and complete;

3.     that End User's residence is in one of the countries in which the Provider provides Now Plus ;

4.     the End User will update such information in order to maintain its accuracy; and

5.     the End User accepts the terms comprised in the Agreement. 

4.  Purchase of Now Plus subscription

Access to Now Plus is granted when the End User accepts the terms of this Agreement and simultaneously commits to paying the fee that is payable in order to access Now Plus. The fee that is payable for Now Plus will be charged in accordance with the payment method chosen by the End User for the purchase. By registering its account card number (when paying with a credit or bank card) the End User confirms that it is authorized to carry out the purchase and confirms that it is the lawful holder of the card. The End User may choose between several different payment methods which are all described in more detail on the Now Plus Website.

Price changes may occur and in the event of any change in the price such change will be communicated to the End User before the changes are applied. Price changes will be applied at the earliest at the end of the period that the End User has already been charged for and will thus be applied only for a period that the End User has not yet paid for. Continuous usage of Now Plus by the End User after a price change will constitute as acceptance and consent to be charged at the new price. If the End User chooses to terminate his/her Now Plus subscription after such a price change, the Agreement may be terminated in accordance with section 17 of the Agreement.

To purchase and access Now Plus generally requires the End User to enter into a new subscription agreement. Such subscription agreement may provide for subscription to Now Plus on either a monthly, quarterly (every 3 months) or annual (every 12 months) basis. When the End User purchases a subscription via a payment method that allows for automatic and reoccurring payments (i.e. credit card) the payment will be charged automatically when the payment for the next period lapses.

All prices on the Now Plus webpage include VAT as well as all other fees and/or taxes.

The £0.99p for 3 months access offer is available from 1st January 2017 to 28th February 2017 for new customers only. If the subscription isn't cancelled before the end of your 3 month access your subscription will renew at £4.99 per month.

In-app subscriptions charged at £4.99 or £5.99 recurring every month are handled by Apple iTunes In-App purchase. If you take out a subscription in-app via iTunes and wish to cancel you will need to do so in the 'manage subscriptions' setting of your iTunes account.


5.  The Now Plus Service

The key features of the Now Plus Service are:

(a)   NOW Chart: A top 40 artist chart curated by the NOW team;

(b)   Home of NOW: A selection of NOW curated playlists and back catalogue albums and tracks.  The length of these playlists will be variable except those that have been customised by NOW, which will all be capped at fifty.

(c)    My NOW: An End User may generate a customised NOW playlist based on genre filters, selected by the End User.  Once a playlist has been generated, an End User can then customise it by removing the music the End User doesn’t like.  New songs automatically replace the removed tracks.

(d)   Saved Song:  An End User may temporarily save up to 100 songs for offline listening (meaning that the End User does not require a data or WiFi connection). An End User may swap saved tracks on an unlimited basis during the period of the subscription.  

NowPlus reserve the right to change the product features from time to time in its discretion.

6.  Subscription and automatic renewal

An End User's monthly subscription will automatically renew for another month at the end of each month. This automatic renewal will always consist of one month regardless of the length of the previous subscription. In the case of an End User's quarterly subscription or the End User's annual subscription the End User's subscription will automatically renew for either a 3 month period or a 12 month period depending on the length of the subscription purchased.

Automatic renewal of an End User's subscription may be terminated in accordance with section 19 in the Agreement and such a termination must take place before the end of the subscription period.

The Provider reserves the right to modify the terms of the Now Plus subscription. All modifications will be communicated to the End User in good time before they are applied. Any modifications will at the earliest be applied from the period which the End User has not yet paid for. Continued use of Now Plus will be deemed consent of modifications to the terms in the subscription.

7.  Cooling-off Period

The End User has the right to cancel his/her initial free month long trial period ("Trial Period") of Now Plus at any time during the Trial Period. At the end of the Trial Period the Provider may automatically start to charge the End User for subscription of Now Plus on the first day following the end of the Trial Period. The End User has the right to cancel any purchased subscription of Now Plus within 14 days of the purchase of the subscription to Now Plus ("Cooling-off Period") but only if the End User has not logged into or otherwise used Now Plus during the Cooling-off Period. The End User may invoke its right to cancel its subscription to Now Plus during the Cooling-off Period by writing to Now That’s What I Call Music LLP, 9 Derry Street, London, W8 5HY or sending an email to support@nowmusicplus.co.uk.

8.  Intellectual Property

The Content in Now Plus and the Content that is provided through Now Plus are owned by the Provider, its licensors or other rights holders and are solely for the End User's private use. Copying, distribution or other usage of such Content is prohibited without the written consent from the rights holders. The End User has no right to commercially exploit, sell, resell, copy, distribute or market the Content or use the Content in a manner that requires a license for public performance. The End User may only utilize the Content on platforms owned or leased by the End User and that support the copyright protection software and/or hardware. The End User may not circumvent the copyright protection software and/or hardware in Now Plus.

9.  Other Intellectual Property Rights

The Content provided through Now Plus is owned by the Provider, its licensors or other rights holders and is protected in each country according to their respective intellectual property right laws. The Content provided through Now Plus may therefore not be used in a manner that is not expressly permitted under this Agreement and the End User confirms that it fully understands this limitation by accepting this Agreement in accordance with section 3 in the Agreement.

10.       Restrictions of the End User’s use of Now Plus

Now Plus may be used for personal use only. Commercial and public use of Now Plus is prohibited. Use of Now Plus in a manner that violates the restrictions of rights that govern the Now Plus Content is prohibited, such uses includes, without limitation:

1.     technically interfering with Now Plus to use Now Plus or the Content provided through it (including, without limitations, songs, images and text) in any other way than intended,

2.     copying and/or publishing Now Plus Content,

3.     recreating, modifying or in any other manner creating derivative works based on Content provided through Now Plus,

4.     handing out or providing others with user name or password or use another person's user name or password,

5.     using Now Plus in a manner that violates and/or breaches the terms of this Agreement,

6.     In addition to the above, the End User agrees to undertake reasonable care to prevent unauthorized use of Now Plus and its Content.

11.       Reservations of rights by the Provider

If the End User fails to fulfill the responsibilities under this Agreement, and when such failure is not caused by the Provider, the Provider may in accordance with consumer legislation terminate the End User's access to Now Plus.

The Provider reserves the right to fully terminate Now Plus at its own discretion. In the event Now Plus is terminated prematurely the Provider shall refund End User any payments charged relating to the period after Now Plus was terminated.

The Provider reserves the right to use information relating to the End User in connection with the development of Now Plus, for technical service, for internal statistics, and in the continuous internal work in order to improve and market Now Plus. This information will not be made available to third parties save for third parties engaged by Now Plus to provide analytical and CRM services.   

The Provider will also have the right to gain access to necessary technical information from operators and other network providers in order to provide the current services.

The Provider reserves the right to communicate with the End User through various marketing spaces present at each respective time through the various platform versions of Now Plus.

12.       No warranty

Now Plus is provided on an ‘as is' basis and the Provider reserves the right to modify the functions and the supply of Content with regards to Now Plus on a continuous basis.

The End User uses Now Plus at its own risk (including, but not limited to its Content). The Provider does not, to the extent possible in accordance to current legislation, give any warrantees, neither expressed nor implied, regarding Now Plus's quality, Content, availability or suitability for a certain purpose.

Minor technical problems may occur. Regular updates of Now Plus will take place.

The Provider shall under no circumstances be responsible for direct, indirect, temporary or consequential damages (including, but not limited to loss of data, disruptions, computer errors or economic loss) occurring when using or when unable to use Now Plus.

The Provider excludes all liability arising from situations caused by possible technical problems, maintenance, temporary disruptions in music services provided by a third party to which is linked from Now Plus, as well as if any of third party's music services are changed with regards to structure or if terminated in whole.

The Provider also has the right to offer access to Now Plus via mobile phone devices that it finds suitable.

The Provider reserves the right to cease to support certain mobile phone devices that have previously been supported.

13.       Technical limitations and modifications of Now Plus

The Provider will do its best in order to keep Now Plus running. However certain technical difficulties, problems or maintenance may at times lead to temporary disruptions to Now Plus. The Provider reserves the right to at any time, temporarily or permanently, change or discontinue functions and capacities concerning Now Plus with or without notice.

14.       Customer support

Should the End User have any questions regarding Now Plus or the Agreement the Now Plus Customer Support service may be contacted. The Customer Support service can be found under "Support/Help" on the webpage.

15.       Assignment

The Provider is granted the right to assign the Agreement in whole or in part and without any restrictions. The End User is not permitted to assign the Agreement to a third party in whole or in part.

16.       Treatment of personal data

The End User consents to the Provider collecting and processing the End User's personal data. The End User is advised to review Now Plus's privacy policy which governs Provider's collection and use of personal information provided by the End User.

17.       Indemnity

The End User agrees that it will indemnify and hold the Provider and its officials, executives, employees and licensors indemnified from any claims or demands (including but not limited to reasonable legal fees) made by a third party on grounds of or following the End User's violation of any of the terms of this Agreement or of laws, regulations or third party rights.

18.       Term and termination

The Agreement is entered into and will become effective when the End User, according to section 3, accepts the Agreement or commences using Now Plus and will be valid until it is terminated by the End User or the Provider. The End User may terminate its subscription at any point in time through its Now Plus account. The Agreement will be terminated at the end of the period that the End User has previously paid for (i.e. a month, six months or a year). The Provider will not refund the remaining part of the previously paid subscription fees. The Provider reserves the right to terminate the Agreement or close the End User's Now Plus account at any point in time when Provider has reasonable suspicion that unpermitted or unauthorized use of Now Plus has taken place. If the Provider terminates the Agreement or closes the End User's Now Plus account based on any of the reasons stated in this section, the Provider shall have no liability or responsibility to the End User and will not refund any fees previously paid by the End User.

19.       The Entire Agreement

This Agreement constitutes all the terms agreed between the End User and the Provider and supersedes any prior agreements, whether written or oral.

20.       Severability

If, for any reason, any provision in this Agreement should be held wholly or partially invalid or unenforceable such invalidity or unenforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions in the Agreement and the application of that provision shall be enforced to the extent permitted by law.

21.       Amendments to the Agreement

The Provider is entitled to amend the existing terms by announcing an updated version on the Now Plus Website. Continuous use of Now Plus will be regarded accepting acceptance by End User of the amended terms.

22.       Disputes

The terms of this Agreement shall be governed in all aspects by the Laws of England and Wales. Any dispute, controversy or claim arising out of or in connection with this Agreement will be adjudicated solely in the courts of England.

Security & Privacy Policy

Your Peace of Mind

Now Plus Limited ("Now Plus" "us" or "we") operates the website, www.nowmusicplus.co.uk ("Website") and the Now Plus application (the "App") and respects the security and privacy concerns of users of the Website and the App and all its websites and applications. We are notified under the Data Protection Act 1998 (the "Act") and comply with the Act in all our dealings with your personal data.

By using the Website or the App (or both) you agree to the terms of this Privacy Policy. As a general rule and other than via cookies on the Website (see the sections below headed "Third Party Cookies" and "Cookies"), no personal data (i.e. name, address, telephone number, e-mail address) is automatically collected from users of the Website or the App. However, there may be circumstances in which users voluntarily supply such personal data such as at the point of Sign-up and purchase of access to Now Plus and in this event, any such personal data will be kept secure and confidential and will be used only for those purposes made known to users at the time the personal data is collected, or for the purposes specified in this Privacy Policy. If applicable, we will also add your registered email address and personal details to our database if you register for updates from Now Plus via Facebook Connect 

WHO WE ARE:


This privacy policy explains the data protection practices of Sony Music Entertainment UK Limited on behalf of NOW That’s What I Call Music LLP registered at 9 Derry Street, London, W8 5HY. Where we refer to “NOW”, “us” or “we”, we mean NOW That’s What I Call Music LLP (or any NOW entity using your data in accordance with this policy). We are committed to protecting and respecting your privacy and the following sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read the text carefully to understand our views and practices regarding your personal data and how we will treat it.


A SPECIAL NOTE TO CHILDREN UNDER 13 YEARS OF AGE YOU MUST BE 13 YEARS OF AGE OR OLDER TO REGISTER WITH OUR WEBSITE. PLEASE DO NOT REGISTER IF YOU ARE UNDER 13 YEARS OF AGE.


A SPECIAL NOTE TO PARENTS


Parents should supervise their children’s online activities and consider using parental control tools available from online services and software manufacturers that help provide a child-friendly online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission.


HOW WE COLLECT YOUR DATA


(a) From you


We may collect and process personal data relating to you by you providing such personal data by filling in forms on our website or by you contacting us. This includes, but is not limited to, (such as your name, email address, emailing address, etc), demographic information (such as your country, gender, etc.), and profile data (such as your music preferences, entertainment practices, etc). We use this information to communicate with you and provide the services you have requested, and to provide a more personalized experience on our sites. For example, to become a member of our website, subscribing to any services (e.g. newsletters), purchasing downloads, posting material or requesting further services. We use demographic and profile information about you in order to improve our service, for research purposes, marketing/promotional purposes and/or for industry reporting purposes, among others. By visiting our website, you consent to our collection and use of your data.


When you enter or participate in prize draws, sweepstakes and competitions on our website, we request contact information from you (such as your full name, email address, mailing address, and telephone number) and may also request demographic or profile information. We will use the information you provide for the purpose of conducting the promotion (for example, to contact you if you have won). We may also use the information to send you newsletters and other information we think may be of interest to you. Recipients of our mailings can unsubscribe by following instructions that may appear at the end of the email communication. Any personal information we collect may be associated with registration information. We may sometimes partner with sponsors in offering Prize Draws, sweepstakes and competitions, and may share (provide and receive) information with them. We may share aggregate information with others. By entering or participating in such contests, sweepstakes, and surveys, you affirmatively consent to our collection and use of your data.


(b) By using cookies


In addition, we may use ‘cookies’ to collect data relating to your general internet usage (see also ‘Third Party Cookies’ below). This data may include IP-addresses, browser version, number of visits and similar such data relating to your navigation of the internet and our website. A ‘cookie’ is a small text file that is placed on your computer’s hard drive. Cookies help us to improve our website and to deliver a better and more personalised service, for instance by storing information about your preferences and allowing us to recognise you when you return to our website. You may refuse to accept cookies by activating settings on your internet browser. However, please note that if you select such settings you may be unable to access certain parts of our website.


TRANSMISSION OF YOUR DATA VIA THE INTERNET


Unfortunately, the transmission of information via the internet is not completely secure. Any transmission is therefore at your own risk. Once we have received your data, we will use strict procedures and security features to try to prevent unauthorised access. However, we cannot guarantee that any information you submit to us will be free from unauthorized third party intrusion. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.


WHERE YOUR DATA IS KEPT OR TRANSFERRED


The data that we collect may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”), for instance if any of our servers from time to time are located outside the EEA or if one of our service providers or suppliers is located in a country outside the EEA or if we share your data (in accordance with the ‘With whom we share your data’ section below). Where any of those destinations are countries that do not have data protection laws as stringent as those to which we are subject, we will take all steps necessary to ensure that your data is only transferred lawfully out of the EEA, and used in accordance with this privacy policy.


HOW WE USE YOUR DATA


We use the data collected from our site in the following ways: (i) to ensure that content from our site is presented in the most effective manner for you and for your computer, (ii) to provide you with information, products or services that you have requested from us (or third parties, where appropriate) or which, based on your musical preferences or use, we feel may interest you, (iii) to carry out our obligations arising from any contracts entered into between you and us, (iv) to allow you to participate in interactive features of our service, when you choose to do so (v) to notify you about changes to our service.


WITH WHOM WE SHARE YOUR DATA


Subject to the other terms of this policy, and where appropriate, we may share your personal data with the following:


(a) Group companies and third party service providers


We may share your personal data with our affiliated or group companies worldwide and third party service providers.


(b) Artists


We may share your personal data with those artists (and their management companies) that you have expressed an interest in, who may then use your data, in accordance with this policy, to keep you updated with information about them.


(c) Other third parties


We may transfer, sell or assign any data, including personally identifiable data, to third parties, only in connection with the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization or liquidation of NOW That’s What I Call Music LLP, or any part of it. We may share with others, at our discretion, certain aggregate statistical data about purchases and the use of our content, which data may include demographic data such as the age range and/or geographic location of groups of users. No personal data (such as names or email addresses) will be identifiable from such statistics.


(d) In special circumstances


We may disclose personal data in special cases when we have reason to believe that disclosing this data is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with the rights or property of those described above in paragraph (a) or (b). We may also disclose your personal data when we believe in good faith that the law requires us to do so.


YOUR RIGHT TO OBTAIN, CHANGE OR REMOVE YOUR DATA


If your personally identifiable information changes (such as postcode), we endeavour to provide a way to correct or update that your personal data. Please feel free to contact us if you have any questions regarding making changes to your data. You can opt out of receiving any further messages from NOW That’s What I Call Music LLP or anyone with whom we share your data (as described above) at any time by following the unsubscribe instructions in any message sent to you. If you wish to unsubscribe from messages we send you, you can also send an email to musicinfo@sonymusic.com. You have a right to access the personal data we hold about you. To obtain a copy of the personal information we hold about you, please write to us at our registered address provided at the beginning of this privacy policy.


OTHER WEBSITES


Our website may contain links to other websites which are outside our control and are not covered by this privacy policy. We are not responsible for these other websites. If you access the other websites, the operators of these websites may collect and process information from you in a way which is different to how we do so and we advise you to check their privacy policies


THIRD PARTY COOKIES


Some of the advertisements on this site may be generated by third party partners. These third parties may use their own “cookies” to track how many unique users have seen, or click on, a particular advertisement. These cookies cannot be used to identify you as an individual, and are used only for statistical purposes or, for example, to provide advertisements that are more relevant to your preferences. NOW That’s What I Call Music LLP is not responsible for third party cookies, other than allowing them to be served via our websites. However, we may use statistical information arising from these third party cookies that is provided to us, if at all, by such third parties to improve the targeting of advertisements to users (see also ‘How we collect your data’ above). If you wish to block third party cookies, you can do so in your browser’s security settings to either reject all cookies, to only allow cookies on “trusted” sites, or to accept only those cookies from those websites which you are currently on.


CHANGES TO OUR PRIVACY POLICY


We may modify, alter or otherwise update this privacy policy at any time. We will indicate any changes by updating the date at the top of the policy. Changes to this privacy policy are effective at the time they are posted and your continued use of our sites after posting will constitute acceptance of, and agreement to be bound by, those changes. We encourage you to review this privacy policy from time to time.


SECURITY


Security for all personally identifiable information is extremely important to us. We store your personal information securely, and use special procedures designed to protect the information we collect from loss, misuse, unauthorized access or disclosure, alteration or destruction.